TERMS & CONDITIONS
At OrnateStores.com, we strive to make your shopping experience seamless, enjoyable, simple, and hassle-free. We ensure that every product you order is in perfect condition and reaches you within the timeframe committed. Please review our Shipping & Delivery Policy for full details.
Types of Shipping Available
We provide one mode of shipping to our customers:
Normal Delivery: By Surface Transport, which takes up to 7–10 business days.
Shipping Charges
• Orders below ₹5,000 – ₹350
• Orders between ₹5,000 and ₹20,000 – ₹500
• Orders above ₹20,000 – ₹750
Note: Handling charges are applicable on large idols and fragile products.
Packaging
All items are carefully packaged at our warehouse to prevent any form of damage. Fragile products are securely packed using high-quality bubble wrap and air cushions. Every parcel is sealed with tamper-proof and weather-resistant packaging to ensure you receive your order in perfect condition.
If the package appears tampered with or damaged upon delivery, please do not accept the parcel and contact our Customer Service immediately at (+91) 8130464440(Monday – Saturday, 10 AM to 7 PM) or email ornategifts@gmail.com.